Case Coordinator
Sodoma Law is a family law firm with 7 offices across North Carolina and South Carolina. Over the years, our practice areas have expanded to include trusts and estates, adoption, mediation, immigration, and more. As our areas of practice grow, so does our footprint across the Carolinas.
We are seeking a Case Coordinator for our Charlotte, NC office who can support our firm, managing our client intake, scheduling consultations or brief telephone calls between clients and attorneys, and confirming that no member of the firm has a “conflict of interest” with the representation, in accordance with the North Carolina and South Carolina State Bar. Our case coordinators use their best judgement and experience in ensuring that the client gets to the right attorney for the best resolution. The Case Coordinator position offers an opportunity to make a meaningful impact on the lives of individuals and families while working within a supportive team environment.
Our Case Coordinators are organized, have strong interpersonal skills, are self-motivators, are comfortable working independently, can manage competing priorities, and have the ability to work collaboratively with diverse populations.
Responsibilities include but are not limited to:
- Act as the first point of contact for all clients by coordinating intake procedures of all clients/potential clients.
- Schedule initial consultations for all attorneys based on their area of practice.
- Run internal conflict checks for the firm and send out consultation confirmations.
- Capture and track metrics relevant to the case coordination process.
- Draft fee agreements for potential clients to retain representation.
Qualifications:
- High school diploma or equivalent.
- Bilingual in Spanish.
- 2+ years of customer service.
- Exemplary interpersonal and communication skills specifically in high-stress and emotional situations.
Outstanding candidates for this position should be:
- Creative and able to think outside of the box.
- Organized
- Energetic
- Problem solvers with the ability to identify solutions.
- Empathy & compassion.
We offer a competitive salary and benefits package including medical, dental, vision, HSA, FSA dependent care, commuter benefits, wellness incentive, 401k with an employer match, long-term and short-term disability insurance, life insurance, excellent working environment, PTO, and paid holidays.
At Sodoma Law, we have a different way of looking at things. Whether clients need a holistic approach to their case or a gladiator in the courtroom, we serve their needs to get the results they deserve. This kind of advocacy is very special and is the lens through which we do our best work. Candidates who are servant leaders, know their “why” and understand ours: we encourage you to fill out the application form below or contact our in-house recruiter, Aneisha Goffin directly at agoffin@sodomalaw.com or 704.442.0000.
Sodoma Law provides equal employment opportunities to all employees and applicants for employment without regard to race, ethnicity, color, religion, sex, gender identity, national origin, age, disability, or genetics. In addition to federal law requirements, Sodoma Law complies with applicable state and local laws governing nondiscrimination in employment in every location in which the firm has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, compensation, and training.